Lost/Stolen ATM/Debit Card

If your Citizens State Bank Debit/ATM card is lost or stolen, here’s what you need to do: 

  • Call us immediately at 715-386-9050 or 
  • Call the 24/7 Help Desk at 1-888-297-3416
  • Cancel your card either via your Mobile App or Online Banking
    • Go to your Manage Cards Box on dashboard, choose the card that was lost or stolen, select the correct option to cancel the card

If you would like a replacement card, please contact us