Woman working in a bike shop talking on a smartphone

Telephone Banking


24-Hour Telebanking

How to use the telebanking system

  • Telebank Line 800-229-4760

  • Our telebank line default is Touch Tone, but at any time you can press 8* to use voice recognition

  • Follow the Menu Prompts
    • First time login
      Press option 2 
      Enter any of your Account Numbers
      You will be asked to enter your social security or tax id number – this is the only time you will be asked to enter your number (unless you request an Access Code Reset) to verify your identity
      Create a 4 digit Access Code
      Re-enter Access Code for verification
    • Enter your Account Number and Access Code

  • Press zero to talk to a customer representative

  • Press 3* for the Main Menu

  • Press # to repeat the Menu Options

Options/Prompts

  1. Card Services
    This option is when making changes to your CSB Debit Card. You can Activate, Deactivate (report lost or stolen), Change PIN (you do not need to know current PIN), Reorder Card and notify us of Travel Plans

  2. Account Balance
    This option is used to obtain your account balance information

  3. Account History
    This option is used to access your account history information

  4. Transfer Funds or Make a Loan Payment
    This option will allow you to transfer funds between your accounts, schedule transfers, make a loan payment or a principal loan payment

  5. Stop Payment
    This option allows you to place a stop payment on a check using the check number

  6. Get Bank Information by Email
    This option allows you to get a “snapshot” statement for current history on your account

  7. Change your Access Code
    This option allows you to change your Access Code

  8. Bank Information
    This option gives you our Branch locations and phone numbers











woman using a smartphone

Quick and Easy

Deposit a check anywhere, anytime by just using your online application on your mobile device.