MyCardRules is a mobile application that provides cardholders with advanced security and management controls for your Citizens State Bank Debit Card. It allows you to define exactly how, when, and where your cards are used through a variety of customizable settings.
Key Features:
- Card On/Off Switch: Instantly lock your card if it is lost or stolen to prevent unauthorized transactions. You can turn it back on just as easily once found.
- Transaction Controls: Enable or disable specific transaction types, such as online purchases, recurring transactions, or ATM withdrawals.
- Spending Limits: Set maximum dollar amounts for individual transactions or daily spending thresholds to help manage budgets.
- Location-Based Controls: Currently all International transactions are blocked. Contact us if you need to have this temporarily removed.
- Real-Time Alerts: Receive instant push notifications for all card activity, including approved transactions, declines, and suspicious attempts.
- Parental & Shared Controls: Monitor and limit spending for dependent cardholders (e.g., children or employees).
Instant Lock/Unlock
How to Lock/Unlock
- Select Account
- Card Management
- Choose card you wish lock
- Toggle button towards your name
- Confirm you want to lock your card
Custom Spending Limits
How to set Custom Spending Limits:
- Select Account
- Card Management
- Choose the card you wish to edit
- Select Alerts and protections
- Select Spending limits
- Save once settings are set
Merchant and Category Restrictions
How to set Merchant types:
- Select Account
- Card Management
- Choose the card you wish to edit
- Select Alerts and protections
- Select Merchant types
- Choose to completely block transactions, send notification or both
- Save once settings are set
Location -based Security
Currently this has only International transactions as a choice.
All International transactions are blocked.
You can request a temporary release if need be.
Transaction Types
How to set Transaction types:
- Select Account
- Card Management
- Choose the card you wish to edit
- Select Alerts and protections
- Select Transaction types
- Choose to completely block transactions, send notification or both
- Save once settings are set
Notification Setting
How to set up the way you want to receive your alerts and notifications:
- Select Account
Card Management
Choose the card you wish to edit - Choose Manage on the top right of the screen
You can set up Blocked transactions alerts.
- In-app message
- Text message
You cans set up Notification alerts.
- In-app message
- Text message
Report Card Lost or Stolen
How to Report Card Lost or Stolen:
- Select Account
- Select Card Management
- Choose the card you wish to edit
- Choose Report lost/stolen
- Select choice - lost or stolen
*You must send us a secure message through your App, Contact us or call your local branch to have a replacement card issued.
Activate your Card
How to Activate your Card:
- Select Account
Select Card Management
Choose the card you wish to edit - Select Activate Card
Personalizing your PIN
Call 888-891-2435
Update Contacts to Receive Fraud Calls
Contact us using your online messages for the phone number.