Privacy Policy

Rev. Date 10/2023

Facts What Does Citizens State Bank Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and income
  • Account balances and payment history
  • Checking account information
  • Overdraft history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Citizens State Bank chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Citizens State Bank Share? Can You Limit This Sharing?
For our everyday business purposes–
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes–
to offer our products and services to you		 Yes No
For joint marketing with other financial companies No No
For our affiliates' everyday business purposes–
information about your transactions and experiences		 No We Do Not Share
For our affiliates' everyday business purposes–
information about your creditworthiness		 No We Do Not Share
For our affiliates to market to you No We Do Not Share
Questions
Call 715-386-9050
Who We Are
Who is providing this notice? Citizens State Bank
What We Do
How does Citizens State Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic, and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.
How does Citizens State Bank collect my personal information? We collect your personal information, for example when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Citizens State Bank does not share with our affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Citizens State Bank does not share with non-affiliates so they can market to you.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partner(s) include a mortgage lender, an investment service provider, a credit card company and a direct marketing service provider.